Shipping & Payment
General information about delivery and payment
Delivery carrier identity and age verification
We would like to point out that according to new EU guidelines regarding the delivery of alcohol and tobacco products, as well as e-cigarettes and liquids, an age check must be carried out of the recipient must before the products are officially delivered.
This measure serves to protect minors and is carried out on our behalf by the delivery carriers.
The age of the recipient is checked using a government-issued ID, however if the recipient clearly exceeds the minimum age based on external circumstances, i.e. "at sight", then no ID is required.
You must show your passport or another form of formal identification upon receipt of package.
The delivery carrier will only hand the package over to those confirmed as 18 years and over. Deliveries may also be accepted by other people residing in the same household as the registered receiver.
This is detailed on the product pages, including VAT and other price components.
Payment is made either by credit card or PayPal. When paying with credit card your account will be charged immediately after the order is complete and before the goods are dispatched.
Delivery is possible worldwide. Delivery will be made with DHL or another delivery carrier. Unfortunately delivery to DHL packing stations is not available.
Delivery within Germany is 1-3 working days
International delivery is within 7-9 working days.
Delivery within the UK is a flat rate of £ 5.95.
Customer will receive free shipping with all non-subscription orders over £60.00.